Terms of service
Last Updated: September 15, 2026
These Terms of Service (“Terms”) govern your use of www.poroadlube.com and purchases from Poroadlube.
By accessing our website or placing an order, you agree to these Terms, subject to any rights that cannot legally be waived.
1. Online Store Terms
You may use our Services only for lawful purposes and in accordance with these Terms.
You must provide accurate information when placing an order or creating an account.
You may not use our Services in a way that violates applicable law, infringes another person's rights, interferes with the operation or security of the Services, or involves fraud or abuse.
2. General Conditions
We reserve the right to refuse or limit service, transactions, or orders where reasonably necessary for fraud prevention, security, legal compliance, product availability, or other legitimate business reasons, subject to applicable law.
3. Information on Our Website
We make reasonable efforts to provide accurate and current information.
However, website content may occasionally contain typographical errors, inaccuracies, or omissions.
We may correct errors and update information where appropriate, subject to applicable law and existing customer rights.
4. Products and Services
Products may be available exclusively online and may have limited quantities.
We make reasonable efforts to display product images and colors accurately, but appearance may vary depending on the device or display used.
Product descriptions, sizing, materials, care instructions, availability, and other product information should be reviewed before purchase.
5. Prices and Charges
Prices are displayed before checkout and may vary by market, currency, promotion, or other applicable factors.
Applicable shipping charges, taxes, duties, or other charges will be displayed or handled as described during checkout and in our Shipping Policy.
We may change prices for future purchases without notice. Changes do not alter the price already accepted for a completed order except where correction is legally permitted.
6. Orders
Submitting an order constitutes an offer to purchase the selected products.
We may review orders for payment authorization, fraud prevention, address verification, inventory availability, or other legitimate reasons.
If we cannot fulfill an order or item, we will provide an appropriate resolution, which may include cancellation and refund.
7. Payments
Available payment methods are displayed during checkout and may vary by location, device, currency, eligibility, or payment provider.
You agree to provide current and accurate billing and payment information.
Payment processing may be performed by Shopify and applicable third-party payment providers.
8. Shipping and Delivery
Shipping destinations, processing times, estimated delivery times, international shipping, tracking, customs, duties, taxes, and delivery issues are governed by our Shipping Policy.
The United States is our primary market, and selected international destinations may also be available.
9. Returns and Refunds
Returns, exchanges, refunds, damaged or incorrect items, return costs, and statutory consumer rights are governed by our Return & Refund Policy.
Nothing in these Terms limits consumer rights that cannot legally be waived.
10. International Orders
Customers placing international orders are responsible for complying with applicable local import requirements.
Taxes, duties, customs charges, and other import-related costs are handled as described in our Shipping Policy and during checkout.
Customers outside the United States may have additional mandatory consumer rights under local law.
11. Third-Party Services and Links
Our Services may use or link to third-party tools, services, payment providers, applications, or websites.
Third-party services may be governed by separate terms and privacy policies.
We are not responsible for independent third-party websites or services except to the extent required by applicable law.
12. Intellectual Property
Unless otherwise stated, website content owned by Poroadlube or licensed for our use—including text, graphics, branding, design elements, and other content—is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, exploit, or commercially use protected content without authorization, except as permitted by law.
13. User Content and Communications
If you submit reviews, comments, feedback, photographs, or other content, you represent that you have the right to submit that content and that it does not violate applicable law or another person's rights.
We may moderate or remove unlawful, abusive, fraudulent, infringing, or otherwise inappropriate content where permitted.
14. Personal Information
Our collection and processing of personal information is governed by our Privacy Policy.
15. Prohibited Uses
You may not use our website or Services:
- For unlawful or fraudulent purposes
- To infringe intellectual property or privacy rights
- To transmit malware or harmful code
- To interfere with website security or operation
- To scrape or exploit the Services in an unauthorized manner
- To impersonate another person
- To submit false or misleading information
- To engage in abusive or harmful conduct
16. Disclaimer
We make reasonable efforts to operate our Services accurately and reliably.
To the extent permitted by law, the Services are provided subject to applicable limitations and may occasionally be unavailable, interrupted, or affected by circumstances outside our reasonable control.
Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot legally be excluded.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Poroadlube will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the Services where such liability may lawfully be limited.
This limitation does not apply where liability cannot legally be excluded or limited, including any mandatory consumer protection rights.
18. Indemnification
To the extent permitted by law, you agree to be responsible for losses reasonably arising from your unlawful use of the Services or material violation of these Terms.
Nothing in this section imposes liability prohibited by applicable consumer law.
19. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
20. Termination
We may suspend or terminate access to the Services where reasonably necessary because of material violation of these Terms, fraud, abuse, security concerns, or legal requirements.
Rights and obligations that by their nature survive termination will remain effective.
21. Entire Agreement and Policy Relationship
These Terms, together with our applicable store policies, form the terms governing use of our Services and purchases from us.
For specific matters:
- Shipping and delivery are governed by our Shipping Policy
- Returns and refunds are governed by our Return & Refund Policy
- Personal information is governed by our Privacy Policy
If a specific policy provides more detailed terms for its subject matter, that policy governs that subject matter to the extent permitted by applicable law.
22. Applicable Law and Mandatory Consumer Rights
These Terms are subject to applicable law.
Nothing in these Terms is intended to deprive consumers of mandatory protections available under the laws that apply to them.
Customers in international markets may therefore have rights in addition to those described in these Terms.
23. Changes to These Terms
We may update these Terms from time to time.
Updated Terms will be posted with a revised “Last Updated” date.
Changes will not retroactively limit rights already accrued where prohibited by applicable law.
24. Contact Information
Questions about these Terms may be sent to:
Poroadlube
Website: www.poroadlube.com
Email: support@poroadlube.com
Phone: +1 252-429-7224
Business and Contact Address:
6035 Bassetdale Ln
Houston, TX 77084
United States
Customer Support Hours:
Monday – Saturday: 9:00 AM – 5:00 PM CT
Sunday: Closed
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